Returns & Refunds

At Paradise Plus, your satisfaction is important. If you're not happy with your order, please review our policy below:

1. Eligibility for Returns

  • Items must be unopened and in original packaging.

  • Must be returned within 14 days of delivery.

2. Non-Returnable Items

  • Used/opened products

  • Sale or clearance items

3. Refunds
Once your return is received and inspected, we’ll notify you. If approved, your refund will be processed within 5–7 business days.

4. Return Shipping
You are responsible for return shipping costs unless the return is due to our error.

5. Exchanges
We only replace items if they are defective or damaged.

6. Contact
To initiate a return, email us at support@paradiseplus.com with your order number.